ABOUT ME

With over 18 years of Fintech experience, I excel in leadership, problem-solving, planning, and consultancy to support organizational teams and clients. My expertise in developing tailored solutions has consistently exceeded customer expectations, boosted revenue, and advanced team goals. I align business and IT functions, reduce time-to-market, and enhance customer focus through collaborative consultancy and leadership. This strategic approach has built high-performance solutions infrastructures, driving team success. By collaborating with product management, marketing, partners, and professional services, I deliver excellence, improve customer experiences, and significantly contribute to organizational growth.

Leading Solutions Engineering Excellence

Building High-Performing Teams:

I fostered an environment where solutions engineers thrived, contributing to our consistent achievement of an 80%+ close rate on assigned opportunities.

Strategic RFP & Demo Oversight:

My team's expertise delivered a 100% success rate in moving proposals forward, and nearly 85% of demos led to continued conversations.

Clear Communication & Process Optimization:

I guided my team in gathering clear requirements throughout the discovery phase, ensuring a strong foundation for successful client engagements.

Empowering Technical Expertise:

I empowered my team to leverage their technical knowledge to develop innovative solutions, address SLA concerns, and identify cost-effective solutions that bridged organizational gaps and delivered strong ROI.

Seamless Transitions & Collaboration:

I led the solutions engineering team to ensure a smooth handoff to the delivery team, maximizing project success. My experience fostered seamless collaboration throughout the entire project lifecycle.

Developing Future Leaders:

I strove to mentor and develop my team members, equipping them with the skills and knowledge to become future leaders in the FinTech solutions space.

Additional Skills & Experience

• Authored white papers on various FinTech topics, including process improvement and internal/external analysis.

• Presented at industry conferences, showcasing my knowledge of product and service delivery.

Beyond the Technical

• While my passion lies in FinTech solutions, I also enjoy traveling and aim to complete my lifelong goal of visiting all Seven Wonders of the World!

EDUCATION

Doane University

• Master of Arts (M.A.) - International Business

• Bachelor of Science (B.S.) - Information Systems Management